Data Protection Policy

Last updated: December 11, 2025

This Data Protection Policy explains how Advenom Adventure Works ("we", "us", "our") collects, processes, stores, protects, and shares personal data in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and relevant international standards where applicable.

This policy applies to all users who access, browse, or transact through our website, services, and platforms ("Services").

Our Commitment to Data Protection

We treat personal data with responsibility, restraint, and respect. We collect only what is necessary, use it only for lawful purposes, and protect it using reasonable security practices.

Your data is never treated as a commodity.

Scope of Personal Data

For the purpose of this policy, "personal data" means any data that identifies or relates to an identifiable individual.

We may process the following categories of personal data:

  • Identity data such as name and contact details
  • Contact information including email address, phone number, and delivery address
  • Transaction and order-related information
  • Account credentials and preferences
  • Communication records with our support or team
  • Device and usage data such as IP address, browser type, and access logs

We do not intentionally collect sensitive personal data unless required by law or explicitly provided by you for a specific purpose.

Lawful Basis for Processing

We process personal data only when permitted by law, including:

  • To perform a contract with you (order processing, delivery, support)
  • Based on your consent (marketing communications, newsletters)
  • To comply with legal obligations
  • For legitimate business interests such as fraud prevention and service improvement

Where consent is required, it is collected explicitly and can be withdrawn at any time.

Purpose of Data Processing

We process personal data to:

  • Provide and manage our Services
  • Process orders, payments, shipping, and returns
  • Communicate with you regarding your account or orders
  • Improve website functionality and user experience
  • Ensure security and prevent fraud
  • Meet legal, regulatory, and compliance obligations

Your data is not used for unrelated or excessive purposes.

Data Storage and Retention

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Active account maintenance
  • Legal and regulatory compliance
  • Dispute resolution and record-keeping

Once data is no longer required, it is securely deleted or anonymized.

Data Security Measures

We implement reasonable technical and organizational safeguards to protect personal data, including:

  • Secure hosting environments
  • Access controls and authentication measures
  • Encryption where applicable
  • Limited access to authorized personnel only

While no system is completely secure, we continuously review and improve our safeguards.

Sharing and Disclosure of Data

We may share personal data only in the following circumstances:

  • With trusted service providers (payment processors, shipping partners, hosting providers) strictly for service delivery
  • With government or regulatory authorities when legally required
  • In connection with business restructuring, mergers, or asset transfers, subject to applicable safeguards

We do not sell personal data or share it for unlawful or exploitative purposes.

International Data Transfers

Where data is transferred outside India, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable international data protection standards.

Your Rights as a Data Principal

Subject to applicable law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where processing is consent-based
  • Seek grievance redressal

Requests can be made by contacting us using the details below.

Grievance Redressal

If you have concerns about how your data is handled, you may contact us for resolution. We aim to address all grievances in a timely and transparent manner.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal data of individuals below the age of majority. If such data is identified, it will be deleted promptly.

Changes to This Data Protection Policy

This policy may be updated to reflect legal, operational, or regulatory changes. The updated version will be published on our website with the revised date.

Continued use of the Services indicates acceptance of the updated policy.

Contact

For data protection queries or to exercise your rights, please contact:

Email: info@advenomnom.com

Address: 1st Floor, SMIG C4, Parijat Extension, Bilaspur, Chhattisgarh 495001, India